Innovation has been the backbone of manufacturing that endured changing economic times and environments. Adaptation to changing business models and complex rules of supply and demand, and the reality of mergers and acquisitions set the rules to continuously trim costs and increase revenues, and at the same time deliver superior products and services to consumers.
With the advent of the internet, a trend to shift to web commerce at all levels quickly took hold. This new standard created the need for increased efficiency. Three of the most important tools to accomplish it are: website optimization, better understanding of customer insight and wide-reaching global competitive intelligence.
Oopgo Gears Up Manufacturers
Learn how Oopgo's Customer Interaction Recordings™ can help manufacturing companies convert initial low-level visitors into high-value, returning customers.
Oopgo gives you the tools and insight to:
- Achieve higher acquisition rates through providing a positive experience guided by deeper understanding online user behavior.
- See exactly how customers interact and engage on your website, what makes them buy or prevents them from completing a task.
- Establish insight into behavior of different customers groups, end-users, suppliers, wholesale or retail distributors.
- Learn when and why they place orders on-line.
- Discover when and understand why each group abandons your site and why. Use it to immediately correct any problem and reverse your losses.
- Lower your operating costs by better detecting problem areas and issues on-line and correcting them more efficiently.
- Reduce costs of servicing your online customers by keeping irrefutable and easily searchable records of all actual transactions to effectively resolve all issues as they surface.
- Better manage online disputes with records of actual user interactions.
- Gain the edge in any negotiation by having an advanced knowledge through recording of previous interactions.
- Dynamically interact with online customers on demand, to facilitate their conversion.
- Watch your competitors. Evaluate results of every move they make. Guide your marketing using winning strategies and avoiding failing ones.
- Monitor your brand.
- Stay ahead of your competitors, using the largest global database built to suit you.
Oopgo solutions are built using tailor-made components utilizing innovative technology. Our main platform includes a seamlessly integrated combination of:
- Superior analytics.
- Customer experience, behavioral insight, live recording – fully searchable – amenable to both live and remote viewing as video.
- Competitive intelligence using the largest ever database of all global domains. Each company will have the option to tailor the components that are suitable, which can be easily integrated with any currently used major products installed by any vendor.
Each company will have the option to tailor the components that are suitable, which can be easily integrated with any currently used major products installed by any vendor.