(CIR) Intelligence Suite
Oopgo's customer data capture capabilities allow you to identify subtle usage and behavioral patterns, develop strongly predictive segmentation strategies, and target high priority segments.
Read MoreOopgo Live Customer Interaction Recordings™ eliminates guesswork by allowing you to view exactly what your customers are doing on your website.
- Get a real-time birds-eye view and auditable video-based history of every purchase, impulse, servicing interaction, and lost sale.
- Obtain advanced behavioral analysis through industry-leading customer data capture and visualization.
- Enhance your customer intelligence, upgrade your analytics, and reduce customer servicing time per resolution.
(CIR) Servicing Suite
View exactly what the end user is viewing in real time—and actively service and engage them—to materially increase your sales pitches and measurably decrease the time per resolution on all customer servicing interactions.
Read MoreDeeper Insight Into Consumer Behavior
Unparalleled quantitative and qualitative data capture allows companies to move beyond what users do and how often they do it, to the far more important questions of WHY they do it and what their experience is like.
The ability to store over 100x as many data points per customer as traditional solutions — with less data storage — and utilize superior targeting and customization allows you to measure:
Capabilities
