The healthcare field is constantly subjected to new challenges in a continuously shifting regulatory platform. To survive in this highly competitive market, healthcare payers and providers have to adopt new models and progressively switch to online platforms in order to deliver essential services and prevail in a very competitive environment.

Not only do the services have to be delivered more efficiently, they also need to be more affordable and to fit the needs of the consumers, in a transparent public arena. New tools become necessary to help all health care players, including employers, government or private insurers, hospitals, group or individual providers or community agencies. Optimizing your website functionality is the first step to higher customer satisfaction, lower costs, and increased bottom line results.

Oopgo gives you the tools and insight to:

  • Increase new subscription and retention rates by delivering the best customer experience through a new level of insight into online user behavior.
  • Understand the why behind all your customers’ behavior, in aggregate and individually, through seeing exactly what they encountered and what they did.
  • Discover why individuals or group plan administrators abandoned your site and at what point.
  • Identify and correct any technical issues that are negatively affecting your results.
  • Have the most effective customer service with advanced targeting, segmentation and dynamic interaction based on knowledge to give you an edge in any situation.
  • Have the entire visitor history available on demand for review, verification, and confirmation.
  • Ensure the best quality assurance and risk reduction by having an irrefutable and searchable complete record of each interaction and transaction on your website.
  • Have the best record possible for liability assurance and fraud protection.
  • Realize higher returns by increasing earnings and lowering costs.
  • Have the intelligence power to guide you in adopting proven successful strategies and to stay ahead of your competitors.

Oopgo solutions are built using tailor-made components utilizing innovative technology. Our main platform includes a seamlessly integrated combination of:

  1. Superior analytics.
  2. Customer experience,  behavioral insight, live recording – fully searchable – amenable to both live and remote viewing as video.
  3. Competitive intelligence using the largest ever database of all global domains. Each company will have the option to tailor the components that are suitable, which can be easily integrated with any currently used major products installed by any vendor.

Each company will have the option to tailor the components that are suitable, which can be easily integrated with any currently used major products installed by any vendor.