Online commerce has driven significant revenue for all retailers, and has surpassed other channels like catalogs or physical outlets.

To remain competitive, a retail enterprise must always find unique ways to differentiate its offerings in order to increase their conversion rates of visitors into customers who buy their products. An essential starting step is to understand the why behind each action their visitors take, and it does not only apply to the people who buy, but more importantly who don’t. Why did they abandon the site on their second page? Why did they abandon their cart after having a few items added? Did they have security concerns that prevented them from entering their payment? Did they encounter an error that made them stop?

Oopgo gives you the tools and insight to:

  • Fully understand your customers’ behavior and discover the “why” behind their actions.
  • The ability to dynamically interact with them and offer live incentives.
  • Increase revenue by raising conversion rates and increasing orders.
  • Facilitate their buying experience by proofing your website against inefficiencies by discovering technical errors and correcting them.
  • Acquire new customers and recover abandoned or struggling customers by proactively extending unique offers and recouping lost revenue.
  • Improve customer support and service by better understanding raised issues and effectively addressing them.
  • Streamline your online customer dispute resolution process by arming your team with an irrefutable record of every step.

​Oopgo solutions are built using tailor-made components utilizing innovative technology. Our main platform includes a seamlessly integrated combination of:

  1. Superior analytics.
  2. Customer experience, behavioral insight, live recording – fully searchable – amenable to both live and remote viewing as video.
  3. Competitive intelligence using the largest ever database of all global domains.

Each company will have the option to tailor the components that are suitable, which can be easily integrated with any currently used major products installed by any vendor.